Effective Date: 11th July 2025

At Naijaworldwide Logistics, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, visit our website, or interact with us.

1. Your Consent to This Policy

By using Naijaworldwide’s services, making a purchase, or interacting with our website, you expressly consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
If you do not agree to this policy, please refrain from using our services.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and delivery address

• Account Information: Username, password, and profile preferences

• Shipping & Purchase Details: Items purchased, tracking numbers, delivery dates, and shipping addresses

• Payment Information: Transaction details (processed securely via third-party providers; we do not store card information)

• Technical Data: IP address, device type, browser, and usage patterns

• Communication: Messages, inquiries, and reviews submitted through our platform or support channels

3. How We Use Your Information

We use your personal data to:

• Provide and manage our shipping and logistics services

• Process orders, payments, and delivery requests

• Communicate updates, tracking info, and customer support

• Enhance user experience and improve our services

• Comply with legal obligations and fraud prevention

4. Information Sharing

We may share your information with:

• Shipping and courier partners to fulfill deliveries

• Payment processors to handle secure transactions

• IT and service providers that help us run our platform

• Government or legal authorities, when required by law or for fraud investigations

We do not sell your personal information to third parties.

5. Data Retention

We retain your data only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal and tax obligations

• Resolve disputes and enforce agreements

6. Data Security

We implement strong security measures to protect your personal data, including:

• Encryption of sensitive information

• Firewalls and intrusion detection

• Access control and regular security audits

While we strive to protect your data, no system is completely foolproof, and we encourage users to maintain good password hygiene and report suspicious activity.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Personalize your browsing experience

• Understand site usage and improve functionality

• Deliver relevant content and promotions

You can manage cookie preferences in your browser settings.

8. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data

• Object to or restrict certain data processing

• Withdraw your consent at any time

• Request a copy of the data we hold about you

To exercise these rights, contact us at support@naijaworldwide.com.

9. Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect data from minors.

10. Updates to This Privacy Policy

We may update this Privacy Policy occasionally. When we do, we’ll revise the “Last Updated” date and, where appropriate, notify you via email or website notice.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

📞 Phone: +1 (877) 814-2835 or +234 8060615957
📧 Email: support@naijaworldwide.com